Shipping & Returns

Processing time

Here at Love and Confuse all garments are made to order. The process is slow, but we promise it’s worth the wait. Please allow us 1-2 weeks for your order to be made and ready to ship.

Delivery information

All orders are dispatched from Lithuania by national postal service or UPS Express. A signature is required upon delivery.

Expected delivery dates for orders shipped with national postal service:
– 4 to 9 working days within Europe
– 5 to 14 working days rest of the world

Expected delivery dates for orders shipped with UPS Express
– 2-3 working days worldwide

Duties and Taxes

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. For more information please check with your country’s customs office.

Returns

We sincerely hope that you’re happy with your purchase. However we understand that sometimes it might simply be not quite right. If so please contact us at hello@loveandconfuse.com within 14 days of receiving your order.

It’s very important that item you’re returning is still unused, in it’s original packaging and in a saleable condition, with any labels and tags still attached. Return postage cost is buyer’s responsibility.

Refunds

We will send you an email as soon as we receive your return. Refund will be send to an original method of payment.

Questions

If you have any questions feel free to contact us and we’ll be happy to help. Please email us at hello@loveandconfuse.com